FAQ


The light at the end of the tunnel

 

Q. Do you offer half pension?
A. We do not offer half pension - there are a number of restaurants in Obertraun for evening meals.

Q. What re the check in times?
A. Check in is between 14:00 and 18:00 on the day of arrival. Other times may be possible by prior agreement.

Q. We are comming from (or traveling on to) Cesky Krumlov. Any recommendations on the easiest way to get to Haus Rye?
A. If you are coming from Cesky Krumlov it is quicker and easier to use one of the shuttle bus companies.
www.ckshuttle.cz
www.shuttlebus.cz
Both companies offer a deliver to hotel service.

Q. How far is it to Hallstatt?
A. It is about 5km from Haus Rye to Hallstatt.

Q. Can we leave luggage whilst we visit Hallstatt or the Ice Caves?
A. Although guests are welcome to leave luggage whilst they visit local attractions it is not alway an efficient use of their time.

Q. Do you have WiFi, Public Access Computer, Public Printer?
A. WiFi is available free throughout the house.
We do not have a computer or printer for guests to use.

Q. Do you have Hair Dryers in the rooms?
A. Hair Dryers are available on request.

Q. Do you provide fresh towels every day?
A. We provide fresh towels at the start of your stay.
For stays of 7 or more days they are changed every 4 days.

Q. What is the local train station and how do I get from there to Haus Rye?
A. Our local station is Obertraun Dachsteinhöhlen.
To get to Haus Rye from the station you can ...
1. walk following this route http://goo.gl/maps/qRmMF, or
2. call us to see if we can pick you up 0043 676 848 822 886, or
3. call a taxi 0043 699 1175 4852;

Q. Why can´t I find Haus Rye in Hallstatt?
A. Haus Rye is in Obertraun 5 km from Hallstatt.

Q. I´m comming by train. Can I check in and leave my luggage before I visit Hallstatt?
A. If you are comming by train and plan to spend the afternoon in Hallstatt then I suggest that you do the following:
1. get off at Hallstatt station and catch the ferry to Hallstatt;
2. deposit your luggage at the Tourist Office and look around Hallstatt;
3. when you are finished catch the ferry and train, or a bus, or taxi to Obertraun.
(aiming to arrive before the agreed check in time)

Q. Where can I find bus information?
A. For bus information look at www.postbus.at
(the closest stop to Haus Rye is Obertraun Bundessportschule)

Q. Where can I find train information?
A. For train information look at www-oebb.at
(the closest station to Haus Rye is Obertraun-Dachsteinhöhlen)

Q. Where can I find maps of Obertraun and the surrounding area?
A. For maps look at Google (Maps).

Q. Can I have one of the larger rooms?
A. We have a total of 4 rooms, and they are all exactly the same size.


Here are some answers to some other frequently asked questions...

- Smoking is only allowed outside.
- We do not accept animals.
- Children and babies are welcome, but must be paid for.
- Check in is between 14:00 and 18:00.
- Check out is before 10:30.
- The bedrooms and breakfast room are located on the first floor.
- There are 7 steps up to our front door, and a further 17 up to the first floor.
- We do not have a lift.
- We do not provide telephones in the bedrooms.
- We do not have air conditioning.
- Breakfast is served between 08:00 and 09:30.
- There are no cooking facilities for guests, and we do not allow cooking in the bedrooms.
- A kettle with tea and coffee is available in the breakfast room.
- We provide soap and towels in the shower rooms, but do not provide shampoo.
- Hairdryers are available on request.

It takes about 1.5 hours to drive from Salzburg to Obertraun.

Our breakfast menu includes cereals, yoghurt, cheese and eggs, so I hope this will be ok.

We do not charge extra fo name changes.

We accept Via and Mastercard credit cards.
We do not acept debit cards.

We speak English and German and the word "egg" in about 10 other languages.